SMARTCABPRO LLC · Version 1.1 · Effective July 29, 2026 (v1.1 adds Chapter 5 — Ride Payments)
These Driver Terms of Use ("Terms") govern your use of the SmartCabPro Driver App and related services.
By logging into or using the Driver App, you agree to these Terms.
The Driver App is software provided by SMARTCABPRO LLC.
SmartCabPro is not your employer, transportation company, fleet operator, dispatch company, or supervisor.
You provide transportation services only through the Transportation Provider that has authorized your account.
Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between you and SmartCabPro.
You accept these Terms by:
Electronic acceptance has the same legal effect as a handwritten signature where permitted by law.
You represent that:
Your driver account belongs to you but is managed by the Transportation Provider that authorizes your access.
Your Transportation Provider may activate, suspend, or request deactivation of your account.
SmartCabPro may also suspend or deactivate accounts in accordance with applicable agreements and these Terms.
The Driver App is intended solely for authorized transportation-related activities.
You agree to use the Driver App only for lawful purposes and in accordance with these Terms and your Transportation Provider's policies.
You are responsible for:
The Driver App assists your work but does not replace your professional judgment.
Safety comes first.
You must always comply with applicable traffic laws and avoid interacting with the Driver App in a manner that creates an unreasonable safety risk.
Where possible, use hands-free features or interact with the application only when it is safe to do so.
You agree not to:
You are responsible for maintaining a compatible device with sufficient:
Some features may not function correctly if your device does not meet minimum requirements.
While you are on shift, the Driver App collects your device's location — including when the app is running in the background and when your device's screen is off or locked. Location collection ends when you end your shift or sign out.
This collection supports transportation services while you are actively working for your Transportation Provider.
Background location may be used for:
Location collection is intended only to support the operation of the transportation service.
SmartCabPro is designed so that background location collection is associated with your working status.
When your Transportation Provider's configuration supports it, location collection is intended to occur only while you are on duty or otherwise using the Driver App for work-related activities.
Some limited technical events (such as reconnecting after a temporary loss of connectivity or completing background tasks) may occur outside active use where necessary for the application's operation.
Depending on the features enabled by your Transportation Provider, the Driver App may request permission to access:
Permissions are requested only to support Platform functionality. Some features may not operate if required permissions are denied.
GPS accuracy depends on many factors outside SmartCabPro's control, including satellite coverage, buildings, tunnels, weather, device hardware, and network conditions.
Accordingly, location information may occasionally be delayed or inaccurate.
Location and operational information are processed in accordance with the SmartCabPro Privacy Policy.
The Transportation Provider may access information reasonably necessary to manage dispatch operations, monitor active drivers, review trip activity, and administer its business.
Where enabled, AI-assisted features may process information necessary to:
AI-generated information is intended to assist operations and should not replace professional judgment.
Drivers agree to:
You may revoke certain device permissions through your device settings.
However, if required permissions are disabled, some or all Driver App functionality may be unavailable.
The Driver App may only be used for legitimate transportation services authorized by the Transportation Provider.
Drivers agree not to:
A driver's access may be temporarily suspended or permanently disabled if SmartCabPro or the Transportation Provider reasonably determines that the driver has:
Where appropriate, the Transportation Provider or SmartCabPro may investigate the matter before restoring access.
Drivers acknowledge that:
Questions regarding employment or contractor status must be directed to the Transportation Provider.
Drivers remain responsible for:
Nothing in the Driver App overrides applicable laws or safe driving practices.
To the fullest extent permitted by applicable law, SmartCabPro is not responsible for:
These matters remain the responsibility of the Transportation Provider and the driver as applicable.
Driver access may end if:
Termination of Driver App access does not affect rights or obligations that arose before termination.
The Driver App may offer the ability to accept card payments from riders for completed rides ("Ride Payments"). Use of Ride Payments is optional and may be enabled or disabled by SmartCabPro or your Transportation Provider.
To accept card payments you must connect a payment account with Stripe, Inc. ("Stripe"), our payment processor. Your Stripe account belongs to you. Your use of it is governed by the Stripe Connected Account Agreement, including the Stripe Services Agreement.
Your bank details, identity documents, and tax identification information are collected and held by Stripe — never by SmartCabPro. Card numbers are entered only on Stripe-hosted payment pages; SmartCabPro never sees or stores card numbers.
Riders may choose to pay in cash. Cash payments are handled directly between you, the rider, and your Transportation Provider under its policies — SmartCabPro and Stripe are not involved in cash transactions and charge no fee on them.
Refunds and payment disputes are matters between you, your Transportation Provider, the rider, and Stripe or the rider's card issuer.
If a rider disputes a card charge (a "chargeback"), the disputed amount and any associated card-network fees are debited from your Stripe account, in accordance with the Stripe Connected Account Agreement. Keep reasonable records of your rides (the app's trip history helps) to respond to disputes.
SmartCabPro provides the software that facilitates payment requests but is not a party to the fare transaction between you and the rider and does not guarantee payment, resolve disputes, or act as an escrow, bank, or money transmitter.
You are solely responsible for your own taxes on amounts you receive through Ride Payments.
Where required by federal or state law, you will receive an IRS Form 1099-K reporting your card payment volume (thresholds vary; some states, including New Jersey, require reporting at lower amounts). The tax information used for this reporting is the information you provided to Stripe when connecting your account. Nothing in these Terms is tax advice — consult your own tax professional.
You agree to request card payments only for real rides you actually performed, only for the actual amount owed under your Transportation Provider's pricing, and never to use Ride Payments to move money unrelated to transportation services. Misuse may result in suspension of payment features or your account, and may be reported to Stripe.
SmartCabPro never holds, controls, or transmits your funds. All funds movement is performed by Stripe. If Ride Payments are unavailable for any reason (including Stripe service interruptions), you may still complete rides and collect payment by any method your Transportation Provider permits.
SmartCabPro may update these Driver Terms from time to time.
Material updates may require drivers to review and electronically accept the revised Terms before continuing to use the Driver App.
Questions regarding these Driver Terms may be directed to:
Technical Support
support@smartcabpro.com
Legal & Privacy
admin@smartcabpro.com
These Driver Terms are governed by the laws specified in the applicable Platform Service Agreement between SmartCabPro and the Transportation Provider, except where mandatory local law requires otherwise.
These Driver Terms become effective when the driver first accepts them electronically or first uses the Driver App after being presented with these Terms.